Privacy Policy

HyperEdge Digital LLP ("HyperEdge Digital", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information that you voluntarily provide when you:

• Fill out a contact form or book a discovery call
• Send us a message via WhatsApp or email
• Subscribe to our newsletters or marketing communications
• Purchase or inquire about our services

This may include your name, email address, phone number, business name, and business details.

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Pages visited and time spent on each page
• Referring URLs and device information
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and improve our services
• To respond to your inquiries and provide customer support
• To send you promotional communications (with your consent)
• To analyse website usage and improve user experience
• To comply with legal obligations
• To detect and prevent fraudulent activity

3. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and delivering services (e.g., CRM platforms, email providers, analytics tools). These providers are contractually obligated to keep your information confidential.
• Legal Requirements: We may disclose your information when required by law or to protect our rights, safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. You can instruct your browser to refuse cookies or notify you when a cookie is being sent. However, some parts of our website may not function properly without cookies.

We use Google Analytics and Meta Pixel to collect anonymised usage data. These services have their own privacy policies governing the use of such data.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymise it.

6. Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the relevant data protection authority

To exercise any of these rights, please contact us at connect@hyperedge.in.

7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their respective privacy policies.

9. Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Company: HyperEdge Digital LLP
• Address: R/AA/41, VIP Road, Raghunathpur, Near Kazi Nazrul Islam Avenue, Baguiati, North Parganas, Kolkata 700059
• Email: connect@hyperedge.in
• Phone: +91 94335 88480